Pammy S

I can't get a hold of no one I need a part book

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Can't get a hold of no one, I need parts , I need parts book please , can u tell me what number to call , the right number . All the numbers I've tried I don't get to talk to no one , they all tell me to go to a website and see on line , i want a part book please. I would like very much to get to talk to someone... Thank you
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Preferred solution: a part book we need parts please

Anonymous
map-marker Modesto, California

2 ton basement air conditioner

I have a 96 Winnebago Luxor the Coleman 2 ton basement heat pump A/C has been fried from old electrical I need a replacement & your model for replacement doesnt have the ductwork on the right side so it makes it hard to match up because electrical panel is on opposite side & so is the ductwork The furnace sets 3 above the Coleman so that limits the ductwork coming from the other side Any recommendations & ideas would be great
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Rebecca S Wsh

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Verified Reviewer
| map-marker John Day, Oregon

Complaint

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I took my Coleman stove for s third camping trip, but the Coleman propane gas (two canisters) would not go through the arm and into the burner. The problem was not with the containers themselves as they audibly snd forcefully popped off when I unscrewed them.

The problem is not the burner being clogged as I have never fried or spilled anything on it. The stove is immaculate. I had only a half loaf of bread and dried fruit for 4 days because of this. My family (7 of us plus all our kids) have bought Coleman everything--coolers, tents, sleeping bags, air mattresses, etc.--all our lives.

Now I am looking to other companies as this stinks! It's just out of warranty so I'm stuck with it.

I survive on SS and can't afford a new one. Very disappointed!

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User's recommendation: Make sure to use your stove a bunch before the warranty expires or you may have the same problem

Kloe Woo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mastic, New York

6/122/023 purchased Coleman pool 7/12/2023 filter is broken

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6/122/023 purchased Coleman pool 7/12/2023 filter is broken
6/122/023 purchased Coleman pool 7/12/2023 filter is broken - Image 2
I called your customer service,was put on hold,and then disconnected,second call,I was told Coleman doesn't manufacturer all the parts they use,so I was connected to another #,was put on hold for longer then 30 minutes,I purchased a Coleman pool on 6/12/2023 had pool company put it up,7/13/2023 filter breaks and no one seems to want to be of any help solving this problem
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User's recommendation: Never buy with confidence the name Coleman, because service representative said some parts are made by other companies and Coleman doesn't want to go help me

Kloe Woo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mastic, New York

Pool filter is broken after 1 month

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Coleman - Pool filter is broken after 1 month
I purchased Coleman pool on 6/12/23 filter breaks 7/13/23 no one from customer service can help me 1 month after purchase filter breaks, replacement is more then I payed for the pool,now I have to take pool down because algae will grow without a filter ,and I can't afford a new filter after pool purchase
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User's recommendation: Never buy Coleman products,they don't stand behind their name or product

Anonymous
map-marker Doylestown, Pennsylvania

Due to dissatisfied with how much trouble we have had with a brand new camper

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We have had several things wrong with our brand new camper from the refrigerator outlet not working to an electrical problem with the lights. We needed a whole new toilet in this camper and we had problems with the sewage system. We had some minor issues with the fireplace window falling out whenever we took it. Have o ly used it 3 times in a year due to needing to be fixed and the time to get this done when it must go thru warranty. Will never buy a Coleman camper again.again.dont but aColeman brand camperd
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Scott M Enk

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Verified Reviewer
| map-marker North Miami Beach, Florida

Open box on a new Coleman suitcase cooler but no wheels or axel

Open box on a new Coleman suitcase cooler but no wheels or axel
No wheels in box for suitcase cooler showed you a picture of it. I do not have a receipt it was a gift
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Cons:
  • No wheels

Preferred solution: Wheels for cooler

User's recommendation: Need wheels

Heather R Hdx

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Pool snapped

Coleman - Pool snapped
My pool was bought last year and we store it in garage over winter and We Put in up this year and legs snapped I am very upset spent so Much in this pool and need it to be Called back asap 732-604-****
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Loss:
$1200
Pros:
  • Great pool good price
Cons:
  • Not good quality for your money on stability of the frame

Preferred solution: New pool it’s defective

Gail S Lgn

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Verified Reviewer

No customer service unless you pay 5$ ...lol your funny NOT! I'm out 900.00

Dont buy this piece of junk it's 600 dollar headache and they have no customer service who cares unless you pay 5 dollars. I'm not paying another dime to this company. And I'm not recommending it to Anybody I know actually I'm gonna warn them how bad my experience has been Gail Shields 513-267-****
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Loss:
$900

Preferred solution: Full refund

User's recommendation: Don't Buy

Anonymous
map-marker Greenbrier, Tennessee

Prepaid replacement hoses for my Coleman filter

Prepaid replacement hoses for my Coleman filter
I tried to get an email and it would not let me do anything in the email so I don't know what I'm supposed to do and I cannot find my receipt for my pool
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User's recommendation: I have two hoses like this it's cracked

Anonymous
map-marker Portland, Oregon

Need to to locate lantern part

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I tried repeatedly to ask for a replacement mantle for my NorthStar lantern. A simple request that nobody could or would answer.
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User's recommendation: Don’t expect any help from customer support

Jackelin Sbe

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Verified Reviewer
| map-marker Perry, Florida

Pool parts

Coleman - Pool parts
It should be a lot easier to order pool partsAnd should be able to order right through Coleman or be able to talk to someone direct so they can help you with your order I need 4 end caps for the u shape legs
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Eddie S Ulz

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Verified Reviewer
| map-marker Houston, Texas

Can’t reach customer service during regular hours AND WILL NOT PAY FOR CUSTOMER SERVICE.simple questions that may solve my pool problem.

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16ft round above ground pool pump not working. Changed filter and it wont pump like before. Very weak output. Inputs are clear and strong.cannot reach anyone to speak with in cust svc
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User's recommendation: Summer waves is ok

Sean M Ugx

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Verified Reviewer

Warranty

Bought a new 200cc minibike, rear hydraulic break does not work. Opened a warranty claim and two days later warranty dept calls me and states I should just go buy an aftermarket brake assembly because Coleman is having trouble getting them??? I should go buy one??? Not what I expected from Coleman!
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Arita Fnn
map-marker Denver, Colorado

Trying to get customer service

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Got to call several different numbers with no one answering and circles back to automated help that doesnt recognize the error code
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User's recommendation: Don’t buy from coleman