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Coleman

Coleman

www.coleman.com
What is your customer experience with Coleman?

Coleman Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Coleman has 1.6 star rating from 151 reviews and only 31% would likely recommend; overall sentiment is mostly dissatisfied with an unfavorable rating distribution.

Positive Feedback

Some longtime customers praise older Coleman camping gear and a few reports note helpful, knowledgeable service reps resolving issues.

Negative Feedback / Risk Areas

  • Frequent Coleman reviews cite weak pool pumps and failing liners leading to leaks and rusted frames.
  • Many Coleman customer complaints describe poor warranty handling and slow or unavailable customer service when seeking refunds.
  • Repeated reports of missing or hard-to-get replacement parts and broken pumps make repairs difficult.
  • High price level cited versus perceived product quality, especially for pools, hot tubs, and power equipment.

Key Takeaways for Future Customers

  • Verify part availability and warranty transfer before purchase and document serials and receipts.
  • Expect potential delays with support and refunds; consider third-party pumps or parts for larger pools.
  • For high-cost items, weigh alternative brands or extended service plans if prompt service matters.
View full overview ›

Media from reviews

Replacement parts Coleman furnace
Replacement parts Coleman furnace - Image 2Coleman - Horrible! In year the rails and side bars are rusted thru holes everywhereColeman - Horrible! In year the rails and side bars are rusted thru holes... - Image 2Coleman - Horrible! In year the rails and side bars are rusted thru holes... - Image 3Coleman - Horrible! In year the rails and side bars are rusted thru holes... - Image 4Coleman - Horrible! In year the rails and side bars are rusted thru holes... - Image 5
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Show reviews that mention
pool warranty service liner replacement damage pump pool liner pressure switch drive
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Jermar Leu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have to buy a real pump.

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Coleman needs so stop with these cheesy pumps when buying a bigger pool. A small pump trying to filter 8000 gallons of water.

It's going to take forever. Pump is garbage.

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User's recommendation: Pumps suck on the bigger size pools. You will have to go buy a real pump

1 comment
Guest

Thank you for sharing your feedback. We understand your frustration and sincerely apologize for any difficulties you've encountered in resolving this matter.

Please contact us at 1-800-835-****. We are available from Monday - Friday, 9 AM - 5 PM Eastern Time, or visit our website https://***/support/contact-us. We are happy to assist you and work toward a resolution.

We appreciate your patience and look forward to hearing from you. Regards, Coleman Consumer Service.

Babygirl_1

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coleman pool

My Coleman pool liner has a leaking problem somewhere, and I just bought it a few days ago. Can y'all please send me a replacement.

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Tane Mlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Expensive Junk

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I bought a sewage pump, that cost me nearly a thousand dollars . This product was advertised as a life time warranty.

Now Im not able to talk to anyone to get this matter settled. (618) 923- ****

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1 comment
Guest

Thank you for sharing your feedback. We understand your frustration and sincerely apologize for any difficulties you've encountered in resolving this matter.

Please contact us at 1-800-835-****. We are available from Monday - Friday, 9 AM - 5 PM Eastern Time, or visit our website https://***/supportShow?cfid=contact-us. We are happy to assist you and work toward a resolution.

We appreciate your patience and look forward to hearing from you. Regards, Coleman Consumer Service

Maribella Rpi

Addsee what happens next ok

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Finished Sevrvay won portable spaw never received did serval for Colman add won spaw did not receive

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User's recommendation: Will see

Anonymous
map-marker Gloversville, New York

My pool is rusting already

My.pool if onlyl ,4 years that I bought has rusted legs and joint pieces around the too of pool. This causing damage to the rest of legs.

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User's recommendation: Beware

Anonymous
map-marker San Antonio, Texas

Westlake pop up roof

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Talked to Derek and he was very informative!!

Always happy with our conversations!!

Anyways has time to answer my questions!

Very informative too!

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User's recommendation: You can get an expert answer or opinion!!

Roberta S Tpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacement parts Coleman furnace

Replacement parts Coleman furnace
Replacement parts Coleman furnace - Image 2

My brother has a Coleman propane (LP) furnace and I would like to order a new pressure switch for it. There's also a small door type cover to the right of the pressure switch that needs to be replaced as part of it is broken.

The model number of the furnace is: DGAA090BDTA

The serial number is: 01070****

I would like to order these 2 parts and have them mailed to my brother in Iowa.

Thank you,

Roberta Schrader

Phone 503-758-****

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1 comment
Guest

Thank you for sharing your review. We're sorry to hear that you are having trouble finding replacement parts for your furnace.

Coleman branded HVAC systems are not manufactured by Newell Brands; they are produced under license by Johnson Controls. We are including their contact information for you below, please reach out to them at your earliest convenience for assistance.

https://***/ cg-upgconsumerrelations@***.com 877-874-**** Thank you again. - Coleman Consumer Care

Julee Hmf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Needed info on tax exempt status.

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Information was provided. Questions were answered accurately.

Friendly service. Knowledgeable, respectful.

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Lonnie K Ebo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transferring warrenty to new owner

I recently purchased a home that has two Coleman heat pump units. I need to transfer the warranty into my name.

View full review
1 comment
Guest

Thank you for sharing your review. We're sorry to hear that you are having trouble transferring the warranty for your heat pumps.

Coleman branded HVAC systems are not manufactured by Newell Brands; they are produced under license by Johnson Controls. We are including their contact information for you below, please reach out to them at your earliest convenience for assistance.

https://***/ cg-upgconsumerrelations@***.com 877-874-**** Thank you again. - Coleman Consumer Care

Anonymous
map-marker Myrtle Beach, South Carolina

Horrible! In year the rails and side bars are rusted thru holes everywhere

Make a better product and refund my money as this pool is rusting apart!!! I would send pictures if I could!!!

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User's recommendation: Don't buy any coleman pool. Worst quality not even 2 summers and it is rusting everywhere.

Anonymous
map-marker San Diego, California

Replaced aerobed defective

Someone was supposed to contact me the following day, Friday. So far, I havent heard from anyone.

I wanted to know if the queen aerobed which has only been used two times prior to this last week, and all three times the bed lost air by the middle of the night could be replaced. Since the time may have passed, the bed wasnt used to cause damage.

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User's recommendation: To resolve the issue while talking to customer service

Thomas B Wax

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Coleman Golfcart and already 4 different electrical issues. Been at the service center for over a month. Warranty department is absolutely horrible. So sorry l purchased it.

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Contains 1 confidential file for company representatives

First lost horn use. Then signal lights, then brake lights, then flood light.

It's been in the shop for over a month. They said they have this problem constantly. Their lack of communication is unbelievable.

Still waiting on a part they didn't have and said we'd have to outsource it. The warranty department is a joke.

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User's recommendation: Buy a Club car. Anything but a Coleman, Kandi. If you do, good luck.

Peggy P Xyv

Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart

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Coleman - Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart

A little over $8,500, nice. No dementions & they call it a golf cart.

IT IS NOT, its a quad cart. Cant drive it through any of the village tunnels or our garage , wont fit.

Cant leave it outdoors, not allowed in the villages. Its useless!!

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User's recommendation: Do not buy if you live in The Villages. Can’t take it through woods like a quad. Probably can’t take it on a golf course, it says flat surfaces only. So what do do you do with it? It’s useless. Shame on you Coleman. All my life that’s what we bought for camping.

Anonymous
map-marker Maple Ridge, British Columbia

Horrible service

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I wanted to buy a pool liner 22’ no options so frustrating no help from anybody worse CS I have ever experienced .

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User's recommendation: Don’t use you guys

Thomas B Wax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Garbage. Golf carts been in service shop for over a month and they still can't get the part. Warranty department is horrible. Wish l never purchased it. Don't buy from Coleman or Kandi!

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Main headlight went first. Then horn, and then signal lights and brake lights. The worst warranty customer service I've ever had to deal with.

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User's recommendation: Don't buy thie product, it's a never ending nightmare!

William Yqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty on a go kart

I've only had it for maybe 2 months and there is something wrong with it. The drive chain is making a noise.

I've only road on it 5 or 6xs. I hope you can help me.

Please help me. I got a credit card at tractor supply and put it on

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About

Related Companies

Newell Brands, Oster, Sunbeam, Mr Coffee, Yankee Candle

Summary

Coleman is a company offering plenty of goods for outdoor activities. Coleman offers varied of tents, shelters, coolers, sleeping bags, and beds. Other products by Coleman showcase a large selection of accessories and ATVs such as personal care, air pumps, kids camping, rainwear, and safety items. Coleman deals in many industry top labels offering products from Sevylor, Stearns, Esky, Aerobed, Puddle Jumper etc. Coleman Company Inc serves clients across North American region offering its quality outdoor products to citizens in Canada and the United States.

Coleman reviews and complaints

Coleman is ranked 95 out of 883 in Hunting, Fishing and Camping category

Area Served

USA

Payment Methods

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