Coleman Phone Numbers and Emails

Toll-Free Number:

  • (800) 835-3278
Send Message

Business Customer Service:

  • (720) 272-4150

Legal:

  • (770) 407-3800
    DMCA Inquiries
  • (770) 418-7000
    DMCA Inquiries

Coleman Emails:

Accounting/ Billing
Afterpay Purchase Payment
Customer Service
Legal
Copyright Infringement Inquiries
Media
ebusiness@newellco.com
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More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(800) 835-3278
Total calls: 2 194 Issues resolved: 39 Last call: Mar 23, 2024

What Is the Coleman Customer Service Phone Number?

The Coleman customer service can be reached via different phone numbers depending on the product category. However, for general inquiries, you can call Coleman phone number at 1-800-835-3278 from Monday to Friday between 9 AM and 5 PM ET. Similarly, you can call Coleman 1-855-838-3888 on weekdays from Monday to Friday from 8:30 AM to 5:30 PM, Arizona Time, for inquiries about pools and inflatable spas. Additionally, issues related to ATVs, UTVs & Karts are heard at Coleman service center at 1-888-405-8725 from 8 AM to 6 PM CT on weekdays.

Can I Contact Coleman Support via Email?

You can also contact Coleman via email by sending your inquiries to consumerservice@coleman.com. Alternatively, you can find the online contact form on the Contact Us page of the official website. Fill out the form with accurate information and send it to the Coleman customer support team.

For a faster resolution to your issues, Coleman also gives you the option to upload the product of the faulty product or specifically highlight the issue. In the form, provide your name, email address, phone number, and a brief explanation about your problems to receive a faster response from Coleman tech support. However, at the least, you will receive the reply within 48 hours of submitting the online contact form.

Can I Contact Coleman Service Center via Live Chat?

Coleman customer service not offer live chat support at present. However, the company provides various ways to contact its customer support team so that their valuable customers get help instantly. First, you can access its comprehensive list of FAQs, which cover frequent topics such as order processing, payments and promotions, shipping, and returns. The FAQ section and its subjects are designed to quickly answer the most commonly encountered problems and help address your concerns. Alternatively, you can also contact the Coleman customer service number, 1-800-835-3278. Finally, you may also send your queries to Coleman warranty customer service at consumerservice@coleman.com.

PissedConsumer Club

Contact Information

Coleman Website:

Coleman Help Center:

Corporate Office Address:

The Coleman Company, Inc.
180 N Lasalle St, Suite 700
Chicago, Illinois 60601
United States

Other Info (opening hours):

Other Location:

1767 Denver West Boulevard #200

Golden, Colorado 80401, USA


Mailing Address:

6655 Peachtree Dunwoody Road

Atlanta, GA 30328


Address For Returns:

United States:

The Coleman Company, Inc.

Attn: Returns Dept.

3600 North Hydraulic

Wichita, KS 67219


Canada:

Coleman Canada

Attn: Returns Dept.

20 B Hereford Street

Brampton, ONT, L6Y 0M1


Hours:

Monday - Friday: 9:00am - 5:00pm (E.T.)

More contact details

Fax:

+1 (770) 677-8000

Coleman Customer Service Reviews

1.5 / 5
Poor
Guest-5672583
Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I am 70 years old, I have bought nothing but Coleman over the years because you knew you were getting the best. So when buying this golf cart (I call it the quad cart) I totally believed I was again getting the best.

Not anymore.

Had I known the company was sold, I never would have bought this useless thing that I took a loan out on, until as they put it, do my due diligence. Like I just got scammed, too bad.

Read full review
Guest-5018686
I want a refund! And a apology
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Don't buy it you'll be SORRY! Had mine a year no skimmer provided weak *** pump that don't clean the 7,000+ gallons and the hoses busted lost 3,000 gallons of water and not one call back! So if your just looking for a headache and have money to burn go ahead and purchase , but I'm a widow and on a fixed budget

Read full review
Guest-4771941
Leaking pump from housing

Bought a Coleman Saluspa in December. Pump started leaking 7/6/2023.

So far I have no luck in finding out how to resolve the problem. Your customer service sucks big time!!

My opinion so far. Appreciate if you would change my opinion.

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Socrates Yyw
I need to return a chair

A label was sent to me n I called Fed Ex and ea. time they tell me theyll pick it up.

WELL GUESS WHAT ITS STILL HERE. Fed Ex is here every day. I live in a an apt complex. Very poor customer service with Coleman.

I cant believe the lies I got ea.

time I called. I know one thing Ill never consider ordering from Coleman again

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How Good is Coleman's Customer Service?

Elnore Mui
Elnore Mui
Feels Satisfied | Feb 28, 2024

i could not do what they wanted as i am 83 years old and did not know how to send pictures. wanted to know an easy way fo find a small leak in air mattres. thanks

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Delton Wvl
Delton Wvl
Feels Satisfied | Jan 05, 2024

@&$)(

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Katerina Tay
Katerina Tay
Feels Disappointed | Dec 19, 2023

Very difficult to get anyone took two days

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Treven Vgi
Treven Vgi
Feels Neutral | Nov 23, 2023

My tent was good design but the quality of the stitching was poor. The tent did not last very long. I had a $49 tent that went through 2 tornados. This had a hard time standing up to light winds.

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Elouise Bui
Elouise Bui
Feels Disappointed | Nov 07, 2023

Coleman has been good. Dealing with the AC installer has been a nightmare.

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Torris Ekv
Torris Ekv
Feels Disappointed | Oct 31, 2023

The coleman utv 400 constantly doesn't go into gear and once it gets in gear it pops out .I am requesting to get a service technician to repair it or return it with a full refund. It's in warranty only 5 months old.

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Summary of Coleman Customer Service Calls

2.4K TOTAL
CALLS
03:43 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Coleman?

Product/ Service Question:

  • “Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart”
  • “Defective product”
  • “Unit is not working”

Request for Information Question:

  • “How to find a leak in a qween size asir matterres]is”
  • “Need help with a part”
  • “Need to know what size of a cooler to replace my stainless steel one that is 22"by 14" wide”

Return/ Replace Question:

  • “Return”
  • “REPLACE:LiGHTS”
  • “Missing a piece was looking to see if I could get it replaced”

Shipping and Delivery Question:

  • “Tracking an order”
  • “Wrong order”
  • “Parts size replacement”

Staff Question:

  • “Service help”
  • “Talk to customer service”
  • “Need to speak to someone in customer service about a Coleman lantern that's defaulty”

Payments and Charges Question:

  • “Fraud”
  • “Trying locate my reimbursement”
  • “They sent me a H2Oasis Water Heater/Shower unit without the power cord to charge it.”

Refund Question:

  • “I want a refund! And a apology”
  • “Check refund problem”
  • “Refund on KT196 go cart”

Website/ Application Question:

  • “Finding supplies or your website difficult”

Account Question:

  • “Verify account”

Employment Question:

  • “Job”

Cards Question:

  • “Cards”

Other Question:

  • “Repair lantern 220k”
  • “Salusp”
  • “Need to verify limit switch for furnace.”

About

Related Companies

Newell Brands, Oster, Sunbeam, Mr Coffee, Yankee Candle

Summary

Coleman is a company offering plenty of goods for outdoor activities. Coleman offers varied of tents, shelters, coolers, sleeping bags, and beds. Other products by Coleman showcase a large selection of accessories and ATVs such as personal care, air pumps, kids camping, rainwear, and safety items. Coleman deals in many industry top labels offering products from Sevylor, Stearns, Esky, Aerobed, Puddle Jumper etc. Coleman Company Inc serves clients across North American region offering its quality outdoor products to citizens in Canada and the United States.

Coleman reviews and complaints

Coleman is ranked 89 out of 364 in Hunting, Fishing and Camping category

Area Served

USA

Payment Methods

VISAMasterCard

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