Anonymous
map-marker The Villages, Florida

Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart

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I am 70 years old, I have bought nothing but Coleman over the years because you knew you were getting the best. So when buying this golf cart (I call it the quad cart) I totally believed I was again getting the best. Not anymore. Had I known the company was sold, I never would have bought this useless thing that I took a loan out on, until as they put it, do my due diligence. Like I just got scammed, too bad.
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User's recommendation: Don't buy Coleman

Peggy P Xyv
map-marker The Villages, Florida

Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart

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Coleman - Golf cart is a quad cart & doesn't work in the villages. Fraudulent cart
A little over $8,500, nice. No dementions & they call it a golf cart. IT IS NOT, its a quad cart. Cant drive it through any of the village tunnels or our garage , wont fit. Cant leave it outdoors, not allowed in the villages. Its useless!!
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User's recommendation: Do not buy if you live in The Villages. Can’t take it through woods like a quad. Probably can’t take it on a golf course, it says flat surfaces only. So what do do you do with it? It’s useless. Shame on you Coleman. All my life that’s what we bought for camping.

Peggy P Xyv

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Verified Buyer
| map-marker The Villages, Florida

Cannot get a resolution

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Coleman - Cannot get a resolution
Bought it & it doesnt fit garage or tunnels in the villages, where we have miles upon miles of golf cart trails. Gave up my truck, losing my eyesight. But I can drive a golf cart to go to any store around here, even my doctors.
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User's recommendation: Don’t buy it if you don’t intend to drive it on a public highway

Kino Gce

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Verified Reviewer
| map-marker Los Angeles, California

One of your products, a minibike

Coleman - One of your products, a minibike
Coleman - One of your products, a minibike - Image 2
Coleman - One of your products, a minibike - Image 3
Im calling about a mini bike I bought from you a year ago I change the spark plug and still get no fire not starting
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Barbara P Iyu

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Verified Buyer
| map-marker Auburn, Kentucky

Pool pumpwent out

Coleman - Pool pumpwent out
Coleman - Pool pumpwent out - Image 2

I purchased a 18' above ground pool back in May 2023 at Walmart in Springfield, Tn.

It has been a struggle to keep it clean.

We have shocked it, frequently changed filters.

The pump was not adequate strength to keep the pool clean.

Then it began to go on and off.

We trouble shooter everything we could find.

Then, the pump just went out completely.

I am a firm believer in Coleman products. My father raised us with Coleman products, being top quality.

This is why I bought Coleman pool thinking it would be good quality. Very disappointed and we are currently draining the green pool.

Can't you help?

I would really appreciate something. Thank you!

Barbara Pace 615-606-****.

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User's recommendation: Can't recommend a Coleman pool right now.

Georgia L Flm

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Verified Reviewer

Horrible Customer Service

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Coleman - Horrible Customer Service
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Coleman - Horrible Customer Service - Image 3
Original review Jul 26, 2023

I have a GoKart that from the box had a torn Seat and after 1 hour of use the belt broke. Contacted customer service 1st week of June and after 4 representatives promising to resolve these issues no one has followed through.

Still have a broken gokart and it is almost August. I have asked for a manager to call me several times and I am told it could take 5 days for one to call but I never get a call. I am beyond upset. I feel like they just pass you off until you get so upset that you stop trying.

I have emailed with a Christina Diaz, Ediliberto Garcia and spoken to an Eddie who I am sure is Mr. Garcia and one other person. I have emailed these 2 people numerous times asking for a follow up and or a call and nothing...

Do nor buy a Coleman GoKart! They are junk and Noone will help you!

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Cons:
  • Horrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Do not Buy a Coleman GoKart!!!! No help if needed

1 comment
Guest

All you have done is call ? Calls vanish like a puff of steam in the wind.

You must get serious (if you truly are) and establish a written record of the unresolved warranty issues. Compose a factual written complaint (one side of the sheet ; be brief and polite) and serve it via Certified Mail Return Receipt Requested. State your preferred solution and establish a time frame (ex: 10 working days) for written reply.

No calls. Stay tuned for Part-2 if they ignore your letter.

Anonymous

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Verified Buyer
| map-marker Middletown, Ohio

I want a refund! And a apology

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Coleman - I want a refund! And a apology
Coleman - I want a refund! And a apology - Image 2
Don't buy it you'll be SORRY! Had mine a year no skimmer provided weak *** pump that don't clean the 7,000+ gallons and the hoses busted lost 3,000 gallons of water and not one call back! So if your just looking for a headache and have money to burn go ahead and purchase , but I'm a widow and on a fixed budget
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User's recommendation: Don't buy it they don't care at all about the customers or their complaints ....they do not even call you back after repeated calls to their 0 Customer Service if your buying a pool please don't! IS all I can say

Featured
Howard B Fyc

Defective Pool

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Bought a Pool from Walmart 26x52x12 a few weeks ago. One the Pool took longer than scheduled delivery, two assembles Pool on level ground and upon almost filling the Pool attachment pierces snapped apart from fitment connectors ruining almost my entire back yard along with my daughters Jr size four wheel Lee as well.

Never even got a chance to use the Pool and even now still waiting on the replacement Pool that walmart has already granted after reviewing the defective Pool.

Totally disappointed by this product after spending close to a $1,000.00 plus filling up the pool. Now I must see what it will it take to correct the damages to my backyard and daughters 4wheeler

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Loss:
$20000
Cons:
  • Damages to home and other things
  • Defective pool

Preferred solution: Compensated for the money spent on filling pool, destruction of my backyard, and Jr size 4 wheeler that was flooded when pool snapped. Backyard was flooded/flowers destroyed, crawl space under home was flooded, and awaiting full estimate of damages

User's recommendation: Depending on resolution with coleman because walmart has already ruled in my favor for a defective pool

Klaus C Eat

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Verified Reviewer

Wrong order

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I received the wrong product. I assume it was an honest mistake easily made during the holiday season. They resolved my issue immediately no questions asked and gifted me the incorrect product for my trouble. I have used Coleman products all my life and will continue to do so. This is an excellent, honest and reputable company.
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Pros:
  • Very high quality product

User's recommendation: The best camping equipment money can buy

Mary B Xch

Dangerous poor quality

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Coleman - Dangerous poor quality
I bought a coleman citronella candle an its a plastic container I wasn't aware it was plastic I thought it was metal an its a 20hr outdoor candle an it only burned an hour or so an melted all over my patio an the container caught on fire not buy itdo
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Loss:
$8
Pros:
  • On this item no pros
Cons:
  • Hazardous candle in plastic container

Preferred solution: Refund

User's recommendation: Do not buy it

Gail S Lgn

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Verified Reviewer
| map-marker Bethelsdorp, Eastern Cape

Hoses are busting

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Coleman - Hoses are busting
Bought last season on sale set up ladder to small weak pump and no skimmer piece of Junk for 600.00 used two months this year and woke up to a busted hose and 3000 missing gallons of water very very upset
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Loss:
$600
Cons:
  • Everything but color

Preferred solution: Full refund

User's recommendation: Don't buy it

Phil M Izh

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Verified Buyer
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Verified Reviewer
| map-marker Los Angeles, California

Product stop working

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Coleman - Product stop working
Powermate PMJ8 160 models Product stop working why I dont know I feel this review is a bit much lets talk on the phone
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Loss:
$60
Pros:
  • Good company
Cons:
  • Poor customer service

Preferred solution: A new unit

Adriona Agc

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Verified Reviewer
| map-marker Springfield, Missouri

Colman propane fuel canisters

Hi, I just got back from a camping trip and my tarp got partially melted. How, you may ask? Well you see you people are so cheap with the glue that holds that bottom black piece on. It won't stay together and my heater just topples over. What is it gold or something? This is not a one time event. The damn things come unglued all the time. The reason is use guys don't use any glue. Just a dab isn't working at all. Those little green canisters cost $ 20/4 . You need more glue. Come on, do better. Deb Alden.
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User's recommendation: Carry some type of glue

Anonymous

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Verified Buyer
| map-marker Richmond, Ontario

Leaky air mattress

Coleman - Leaky air mattress
We bought a queen size double high air mattress for a guest bed and have only used it twice, stored indoors and went to use it recently and its leaking air. We found a small hole on the bottom and patched it but still leaking. We are EXTREMELY disappointed and cant believe that this is happening. Hate the thought of throwing it out and paying for a new one again. What can we do please?
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Anonymous

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Verified Buyer
| map-marker Myrtle Beach, South Carolina

Pump not working

Coleman - Pump not working
Coleman - Pump not working - Image 2
I just bought this. I bet I didn't even use it 2 weeks. And now It is not working. I waited 31 minutes on your line. After Being on hold.. hearing that I'm still on hold. I hung up very unhappy, very, very, very unhappy with my purchase. New pool doesn't work. I wouldn't buy it again as you paid me. What do you guys gonna do about it? Thank you very much
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User's recommendation: Don't buy it..

Anonymous
map-marker Albany, New York

You don’t have nobody to talk to about any info from this account, so anything that happens you on your own

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Ive been paying all of my payments my limit was 600 I paid that back. The second limit was 600. I paid that back now my limit is $50 smfh and theres nobody to call or nobody to talk to on this app or unless you pay to have a conversation so be careful how do you use this app? Its more apps just like this or better. no customer service no one to ask your questions without paying for
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User's recommendation: Be careful how you use this account

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